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Return
& Refund Policy
We guarantee fresh, beautiful
floral arrangements and quality gift items that recipient
is sure to enjoy. If you or the person receiving your
gift are not 100% satisfied, we will have your gift replaced.
Please note that we can
process returns and replaces/refunds only for items
purchased from expressflores.com.
Refunds
- In case of cancellation
of order by customer, must inform expressflores.com
atleast 24 hours before delivery day. (Mexico time)
- In case of refund
for delivered orders items must be return in original
condition, unopened (still in its plastic wrap) gift
basket if any.
We cannot accept returns
of opened items, damaged items, personalized items or
items returned more than 7 days after delivery.
Replaces
Within 7 days of delivery
of a shipment, you may return any of the following items
you purchased from expressflores.com, for a replacement.
e.g. In case of flower you must inform us within 36
hours of delivery.
- Faulty items.
- Items damaged in transit
We cannot accept returns
of opened items, damaged items, personalized items or
items returned more than 30 days after delivery.
How to return
Simply call our customer
service department at 080-25235486.
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Mexico D.F , Ecatepec
, Tijuana , Ciudad
Juárez , Puebla
, Nezahualcóyotl
Chimalhuacan , Morelia
, Ciudad López
Mateos , Torreón
, León
Guanajuato , Zapopan
, Monterrey
Nuevo León
Naucalpan , Mexicali
Baja California , Culiacán
Sinaloa , Chihuahua
, Querétaro
, Hermosillo , San
Nicolás de los Garza
Toluca , Guadalupe
, Mérida
Yucatán , Acapulco
, Cancún , San
Luis Potosí , Aguascalientes
, Tlalnepantla ,
Saltillo
Guadalajara Jalisco
, Tlaquepaque , Tuxtla
Gutiérrez Chiapas , Cuautitlán |
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| Copyright(c) 2008 expressflores.com |
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Designed & Developed
by eApexOnline.com |
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